Items are food products that are sold by the restaurant and are available on the menu. An item contains information like price, product description, food type, and image. Items can further be sorted based on categories depending on the course of the meal. An item can further be customized to suit the customer's preferences by adding customizations.

Here is an image to show items:

In the above screenshot,  Chocolate Knight Milkshake, Vanilla Love Milkshake, Classic Cold Coffee Milkshake, and Fresh Fruit Alphonso Mango Milkshake are all items under the category: Milkshakes.

Aggregators use tags like Bestsellers, Must-Try, Today's Exclusive, Restaurant's Recommendations, etc to tag items to make a few items from the menu stand out, therefore boosting sales for these items.