How to create a Support ticket from Atlas?

Modified on Mon, 28 Mar 2022 at 04:15 PM

Raise New Support Tickets


You can create a new support ticket from the Atlas Dashboard. To raise a new ticket:


  1. Log into the Atlas Dashboard.
  2. Click the Support icon to open the Help and Support pop-up.



        3. Select the nature and the sub-categories for which you wish to raise a ticket.



Our Support team will get back to you at the earliest. However, reply to the same ticket in case of a follow-up instead of raising a new ticket.




Track Status of Open Tickets


To track the status of your open support tickets:


  1. Head to our Support Home.
  2. Login using your email address and navigate to Check Support Tickets


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