Online Orders

This category covers the articles around Online orders.

Order detail screen
The order detail screen is divided into 4 key sections: Order summary  Items ordered  Totals calculation Actions  Let's dive deep and understand...
Tue, 12 Apr, 2022 at 7:11 PM
How to control the Platform store status?
This article explains how to control the aggregator store status from Prime.  From the Order Tracker screen, head to Session Settings, This opens the...
Wed, 12 Jan, 2022 at 11:32 PM
Different sections in Order detail screen
The order detail screen is divided into 4 key sections: Order summary  Items ordered  Totals calculation Actions  Let's dive deep and understan...
Wed, 12 Jan, 2022 at 11:40 PM
Searching and filtering orders
Quick lookups of orders in Prime can be done with "search" and "filter" options. This article provides a breakdown of how it works.  In...
Wed, 12 Jan, 2022 at 11:43 PM
How to track Rider status update?
Rider status update, helps you stay updated on the status of the rider assigned to an order. The following can be the rider status:  UNASSIGNED - this mea...
Wed, 12 Jan, 2022 at 11:46 PM
How to control stock for a location?
This article gives a step-by-step guide for managing "stock": From the Order Track view, click on the Stock Control option. This will open u...
Wed, 12 Jan, 2022 at 11:50 PM
Tracking Rider status update
Rider status update, helps you stay updated on the status of the rider assigned to an order. The following can be the rider status:  UNASSIGNED - this mea...
Thu, 17 Feb, 2022 at 12:23 PM
Online orders processing flow
The entry point of order is placed state and the terminating state can be "completed" or "canceled". Now, once an order is in the "...
Thu, 17 Feb, 2022 at 12:31 PM
What happens when you receive an order?
When you receive an online order:  You get an audio & visual notification.  The order tracker screen shows you the order.  Order processing starts. ...
Thu, 17 Feb, 2022 at 12:36 PM
How to automate Bill/KOT printing?
A manual dependency in printing of Bill/KOT can lead to delays in order processing and thus hinder the growth of a restaurant. Prime allows its users to pr...
Thu, 17 Feb, 2022 at 12:59 PM